Shonna Jeffreys was appointed to the Board of Directors of Eggleston Youth Centers, Inc. in 2018. She currently serves as an Administrative Services Manager I – Labor Relations with the Los Angeles County Department of Children and Family Services (DCFS), where she provides strategic consultation to executive leadership, managers, and supervisors on labor and employee relations, workplace investigations, policy interpretation, grievance administration, performance management, and organizational effectiveness.
With more than 28 years of service to the County of Los Angeles, Ms. Jeffreys has built a diverse career in labor relations, employee relations, human resources, workforce development, executive administration, and public policy. Throughout her career, she has collaborated with executive leadership, County departments, legal counsel, labor organizations, and community stakeholders to develop innovative workforce solutions, strengthen organizational effectiveness, and promote positive labor-management relationships.
Prior to joining DCFS, Ms. Jeffreys served in the Los Angeles County Board of Supervisors Executive Office, where she supported countywide workforce development initiatives, leadership development programs, policy analysis, succession planning, and employee relations programs. She also served as Head Board Specialist supporting the Los Angeles County Employee Relations Commission (ERCOM), collaborating with Commissioners, executive leadership, County Counsel, the Chief Executive Office, the Department of Human Resources, and labor organizations on employee and labor relations matters.
Ms. Jeffreys holds a Master of Public Administration from California State University, Northridge, with an emphasis in Public Sector Management and Leadership, and a Master of Philosophy, reflecting her advanced scholarship and commitment to public leadership and organizational excellence. She is currently pursuing a Ph.D. in Public Policy and Administration at Walden University, specializing in Public Management and Leadership. She is also a certified coach, speaker, and trainer through the John Maxwell Leadership Program.
Passionate about servant leadership and creating meaningful social impact, Ms. Jeffreys is committed to advancing initiatives that strengthen children, families, and communities. Her professional and volunteer service reflects a dedication to leadership development, foster care, workforce empowerment, youth advocacy, and improving opportunities for underserved populations. She is honored to support Eggleston Youth Centers’ mission of empowering children and families to thrive.